Key Benefits
CONVENIENCE
- Easier for Customer to do cf. paper
- Flexibility (changing the questions quickly)
- Convenience of the place to do it for the Customer
DATA
- Centralized source
- No manual re-entry of data
- Improved speed of getting the data
RESULTS
- Reduced Time to action the results
- Process is impartial from start to finish
- Legible
Overview
A business survives on knowing what its customers think of it; what product is important to them and will therefore sell. Online surveys allow you to reach out to your customers and get results back quick using a cost effective solution. Surveying your employees will also ensure that as a team you move forward as one!
The Results
Customers feel more empowered to fill out online surveys and will give more honest answers to the business. Also, online surveys cost 30 – 40% less than traditionally printed surveys and are less prone to errors.