{"id":44,"date":"2012-01-22T11:51:39","date_gmt":"2012-01-22T18:51:39","guid":{"rendered":"http:\/\/shoppingbymystery.com\/wp2\/?page_id=44"},"modified":"2020-12-02T12:52:30","modified_gmt":"2020-12-02T19:52:30","slug":"who-are-we","status":"publish","type":"page","link":"https:\/\/www.cpinsights.com\/who-are-we\/","title":{"rendered":"Who are we?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"44\" class=\"elementor elementor-44\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3ecfb73 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"3ecfb73\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6a8022d\" data-id=\"6a8022d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5f1ace1 elementor-widget elementor-widget-image\" data-id=\"5f1ace1\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1030\" height=\"295\" src=\"https:\/\/www.cpinsights.com\/wp-content\/uploads\/2012\/01\/solution-banners-banners-1030x295.png\" class=\"attachment-large size-large wp-image-1088\" alt=\"\" srcset=\"https:\/\/www.cpinsights.com\/wp-content\/uploads\/2012\/01\/solution-banners-banners-1030x295.png 1030w, https:\/\/www.cpinsights.com\/wp-content\/uploads\/2012\/01\/solution-banners-banners-300x86.png 300w, https:\/\/www.cpinsights.com\/wp-content\/uploads\/2012\/01\/solution-banners-banners-768x220.png 768w, https:\/\/www.cpinsights.com\/wp-content\/uploads\/2012\/01\/solution-banners-banners.png 1500w, https:\/\/www.cpinsights.com\/wp-content\/uploads\/2012\/01\/solution-banners-banners-705x202.png 705w, https:\/\/www.cpinsights.com\/wp-content\/uploads\/2012\/01\/solution-banners-banners-450x129.png 450w\" sizes=\"(max-width: 1030px) 100vw, 1030px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3d6c23a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3d6c23a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a617f57\" data-id=\"a617f57\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b566dc elementor-widget-divider--view-line_text elementor-widget-divider--element-align-left elementor-widget elementor-widget-divider\" data-id=\"7b566dc\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<span class=\"elementor-divider__text elementor-divider__element\">\n\t\t\t\tWho Are We?\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e308005 elementor-widget elementor-widget-text-editor\" data-id=\"e308005\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<b><span class=\"blue-text\">Customer Perception Insights<\/b>\u00a0is a Boise based company that understands what Customers require from a business to become their Raving Fan.\u00a0 We are family owned and operated company and work closely with Small to Medium sized businesses in the Pacific North West to customize a solution that fits the need.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-503a90f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"503a90f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9e04380\" data-id=\"9e04380\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-04d0199 elementor-widget-divider--view-line_text elementor-widget-divider--element-align-left elementor-widget elementor-widget-divider\" data-id=\"04d0199\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<span class=\"elementor-divider__text elementor-divider__element\">\n\t\t\t\tWhat do we do?\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-116aa91 elementor-widget elementor-widget-text-editor\" data-id=\"116aa91\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We work with the business to plan and implement strategies from our Toolbox to gather data on what the Customer Experience is now and then help guide the business to take the Customer Experience to the next level.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-51e146f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"51e146f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0e2a19f\" data-id=\"0e2a19f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-acb943e elementor-widget-divider--view-line_text elementor-widget-divider--element-align-left elementor-widget elementor-widget-divider\" data-id=\"acb943e\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<span class=\"elementor-divider__text elementor-divider__element\">\n\t\t\t\tHow do we do it?\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61a3f38 elementor-widget elementor-widget-text-editor\" data-id=\"61a3f38\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Simply put, we gather data on the Customer Experience using strategies from our Toolbox and then analyze what changes are needed to ensure that the Customer Experience is the best in market.\u00a0 At all times we work with the Business to ensure that the management team are fully involved with understanding what the data is showing and changes that are needed to move the business forward.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5604986 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5604986\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5692048\" data-id=\"5692048\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8a98911 elementor-widget-divider--view-line_text elementor-widget-divider--element-align-left elementor-widget elementor-widget-divider\" data-id=\"8a98911\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<span class=\"elementor-divider__text elementor-divider__element\">\n\t\t\t\tWhy do we do it?\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2708e78 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2708e78\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7382a44\" data-id=\"7382a44\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-46b28f3 elementor-widget elementor-widget-text-editor\" data-id=\"46b28f3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Most customers do not take the time to report comments to the business but will happily tell friends about their negative experience.\u00a0 A business needs to have the data that will allow them to identify what is working well and also identify what training\/changes are needed.<\/p><p><b class=\"lime-text\">Customer Perception Insights\u00a0<\/b>was established in 1999 with the goal of helping to improve customer service. Both Shoppers and Clients alike have commented that the service level improves when active evaluation of the Customer Experience is happening.<\/p><p>The company is a member of both the Boise Metro and Meridian Chambers of Commerce, Buy Idaho, Unite Connections and is actively involved in the local Business community.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-773de08\" data-id=\"773de08\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3e178b6 elementor-widget elementor-widget-image\" data-id=\"3e178b6\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"849\" height=\"566\" src=\"https:\/\/www.cpinsights.com\/wp-content\/uploads\/2012\/01\/Fotolia_96366462_S.jpg\" class=\"attachment-large size-large wp-image-979\" alt=\"\" srcset=\"https:\/\/www.cpinsights.com\/wp-content\/uploads\/2012\/01\/Fotolia_96366462_S.jpg 849w, https:\/\/www.cpinsights.com\/wp-content\/uploads\/2012\/01\/Fotolia_96366462_S-300x200.jpg 300w, https:\/\/www.cpinsights.com\/wp-content\/uploads\/2012\/01\/Fotolia_96366462_S-768x512.jpg 768w, https:\/\/www.cpinsights.com\/wp-content\/uploads\/2012\/01\/Fotolia_96366462_S-705x470.jpg 705w, https:\/\/www.cpinsights.com\/wp-content\/uploads\/2012\/01\/Fotolia_96366462_S-450x300.jpg 450w\" sizes=\"(max-width: 849px) 100vw, 849px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Who Are We? Customer Perception Insights\u00a0is a Boise based company that understands what Customers require from a business to become their Raving Fan.\u00a0 We are family owned and operated company and work closely with Small to Medium sized businesses in the Pacific North West to customize a solution that fits the need. What do we [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Who are we? - Customer Perception Insights<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cpinsights.com\/who-are-we\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Who are we? - Customer Perception Insights\" \/>\n<meta property=\"og:description\" content=\"Who Are We? Customer Perception Insights\u00a0is a Boise based company that understands what Customers require from a business to become their Raving Fan.\u00a0 We are family owned and operated company and work closely with Small to Medium sized businesses in the Pacific North West to customize a solution that fits the need. 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