Key Benefits
EMPOWER THE EMPLOYEE
- Happy Employees stay
- Feel part of the Culture
- Increased Motivation to their best
DATA
- Reduce visit-to-visit variance
- Improve the Company Image
- Best of Class becomes the norm
RESULTS
- Improve your Become the market leader in service!
- Allow easier differentiation
- Be the place to work!
Overview
Businesses that replace an employee will spend 16-20% of their annual salary to replace them and a high turnover will impact the employee productivity that then will affect the whole business. By training the Customer Service employees, a business will generate a better bottom line of sales.
The Results
Companies that invest in their employees can have a 24% higher profit margin compared to those than do not. Reduce your turnover rate by as much as 32% by providing them the training they need to succeed!