A Business needs to know what their #1 income stream thinks of them .. their customers. Customers are a paradox; they like to give feedback when asked but they do not like to be bothered. CPI offers businesses tools to satisfy both sides of the equation to get that all important feedback from the customer.
But what should a business do with the feedback? This is valuable data that gives the business owner a picture into what the customers are thinking and so allowing key business decisions to be made. CPI works in partnership with a business to develop a plan of action to take the business to the next level.
Customer Perception Insights understands that different Business Segments require different feedback methods. Below are examples of the types of Customer Experience evaluation that Customer Perception Insights can perform for a Business.
Contact us for more details.
|Business Segment||Customer Retention Center||Digital Customer Feedback||Mystery Shop||Competitor Mystery Shop||On-line Survey||Website Review||Training|
|Pizza / Burger Restaurants||✔︎||✔︎||✔︎||✔︎||✔︎||✔︎||✔︎|
|Salons / Spa||✔︎||✔︎||✔︎||✔︎||✔︎|
|Restaurant / Eateries||✔︎||✔︎||✔︎||✔︎||✔︎||✔︎||✔︎|
Customer Perception Insights can help you take that next step! We will work with you to provide that unbiased and customized feedback, and assist you in making your customer experience even better.
Fill out the client profile below and we will do all the rest!