CPI Toolbox
DIGITAL CUSTOMER FEEDBACK
DIGITAL CUSTOMER FEEDBACK
Customers are given the opportunity to provide instant feedback to the business of their experience.
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CUSTOMER RETENTION CENTER
CUSTOMER RETENTION CENTER
Generate a customer retention database to create an on-going customer interaction.
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CLASSIC MYSTERY SHOP
CLASSIC MYSTERY SHOP
On-site visit by a Mystery Shopper to provide unbiased and customized feedback to the Business Owner.
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COMPETITION MYSTERY SHOP
COMPETITION MYSTERY SHOP
The Mystery Shop is done at a Competitors location to provide the Business Owner with compare & contrast data.
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WEBSITE REVIEW
WEBSITE REVIEW
Check to see how easy your website is to use and whether it provides your customers with the information that you want them to have.
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ONLINE SURVEY
ONLINE SURVEY
Customers answer a CPI hosted on-line survey on their Customer Experience.
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