Effective COVID-19 Techniques to Retain Customers This article by Forbes came out at the end of last year and it caught my attention as even with COVID-19, it highlighted that the Read More
Reflecting on Customer Service A New Year is always a time to reflect on what has happened during the last calendar year. With us obviously being in the midst Read More
Different Aspects of Customer Service Customer Service is one of those terms that people both love and hate in the same breath. You personally love it when you get great Read More