Customer Perception Insights understands that different Business Segments require different feedback methods. Below are examples of the types of Customer Experience evaluation that Customer Perception Insights can perform for a Business.

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Business SegmentCustomer Retention CenterDigital Customer FeedbackMystery ShopCompetitor Mystery ShopOn-line SurveyWebsite ReviewTraining
Bakeries ✔︎ ✔︎ ✔︎ ✔︎ ✔︎ ✔︎
Car Workshop ✔︎ ✔︎ ✔︎ ✔︎ ✔︎
Coffee Shop ✔︎ ✔︎ ✔︎ ✔︎ ✔︎ ✔︎
Craft Brewery ✔︎ ✔︎ ✔︎ ✔︎ ✔︎ ✔︎ ✔︎
Dress Boutiques ✔︎ ✔︎ ✔︎ ✔︎ ✔︎
Flower Shop ✔︎ ✔︎ ✔︎ ✔︎ ✔︎
Gift Shops ✔︎ ✔︎ ✔︎ ✔︎ ✔︎ ✔︎
Oil Change ✔︎ ✔︎ ✔︎ ✔︎ ✔︎
Outdoor Retail ✔︎ ✔︎ ✔︎ ✔︎ ✔︎ ✔︎
Pet Shops ✔︎ ✔︎ ✔︎ ✔︎ ✔︎ ✔︎
Pizza / Burger Restaurants ✔︎ ✔︎ ✔︎ ✔︎ ✔︎ ✔︎ ✔︎
Salons / Spa ✔︎ ✔︎ ✔︎ ✔︎ ✔︎
Sandwich Shop ✔︎ ✔︎ ✔︎ ✔︎ ✔︎ ✔︎ ✔︎
Restaurant / Eateries ✔︎ ✔︎ ✔︎ ✔︎ ✔︎ ✔︎ ✔︎